Posts Tagged ‘Surf with U’


Reviews: U Mobile Postpaid Voice Plans (U38/U68/U98)

October 3, 2008

U Mobile revealed their new range of voice plan package on the 1st of July 2008. Since then, lots of TV, radio and newspaper advertisement were seen throughout Malaysia mainstream media.

Despite their relatively new presence in the crowded telco market, U Mobile has successfully created some buzz among the consumers with their new range of prepaid and postpaid plan. The most interesting one being the “1 second block charges”. Lots of customer asked us what this is and how will it benefit them.

What exactly is “1 second block charges”?

Normal telco like Maxis, Celcom and Digi charges customer a FULL 30 seconds block. Meaning, if you were to talk on the phone for just 5 seconds saying “Hi, I am on the way now”. You will still be charged a full 30 seconds. Same thing goes if you talk for 31 seconds, you will be charged 60 seconds (2 blocks).

If you still don’t understand, let me try to put it into even simpler example.

  • Imagine paying for 23 minutes of parking instead of the flat 1 hourly charges.
  • Imagine paying for 1 song instead of the entire album (e.g. iTunes store music download).
You can also watch some of the TV ads here.
How will I save with “1 second block charges”?
Simple! Unless all your calls are exactly 30 seconds, 60 seconds, 90 seconds… Each and every call you make will save you money. Unlike other telco who encourage the consumer to call a certain threshold before discounts are given, with U Mobile, you just maintain your call pattern and you will definitely save some money. This will come handy with raising living cost and inflation.
What are the call charges? How much can I save?
How much you save really depends on your call durations, number of calls/SMS and which network do you normally call/SMS. We have painstakingly compiled a chart showing all the different packages offered by different telcos. Please note that this is NOT conclusive and you should still check with your telco provider for further details on packages and call rates.
Download – U Mobile Call Charges Comparison Chart (PDF File)
Key Points
  • 1 second billing
  • One of the lowest Voice Call Rate – 12 sen / min (U68)
  • Lowest Video Call rate – 12 sen / min (U68)
  • One of the lowest SMS rate – 5 sen (Own network)
  • Lowest MMS rate – 18 sen (Own network)
  • No contract (except for U98)
  • Must use a 3G enabled phone
We have also did a simple calculation on how much one can save up to 40% on the U Mobile’s U68 voice plan.
  1. Calculation based on normal telco package and NOT those special package.
  2. Calls made to same network and other network are the same
  3. SMS made to same network and other network are the same.
You can download the call simulation chart here
  1. 1 second billing
  2. Cheap video calls and MMS charges
  3. No contract (except for U98)
  4. Very straight forward and easy to understand call rates
  5. Comes with lots of VAS like; CLIP, Call Forwarding, Call Waiting, Call Conferencing, Miss Call notification.
  6. Domestic roaming with Celcom when there is no U Mobile network
  1. Must use 3G phone (for postpaid only).
  2. U Mobile coverage limited

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News: Surf with You – U Mobile Wireless Broadband Package

April 5, 2008


Surf with U; U mobile latest wireless high speed mobile Internet plan is catered largely to the masses who just cannot live without Internet. WiFi just does not cut it for these people, they need Internet access anywhere, and looking out for WiFi hot spot is not good enough. These road warriors needs alternative; U Mobile’s Surf with U.

The concept behind this new high speed mobile Internet access is simple. It does not have many complicated packages to choose from. Just one package; pay RM78 every month, get a **FREE USB HSDPA modem and enjoy up to 3.6Mbps unlimited Internet every month.

U Mobile packaging

Q: Does my area have U Mobile signal?

Currently U Mobile signal is very much concentrated within 700 locations in Klang Valley area like Subang, Petaling Jaya, Batu Caves, Klang, Shah Alam, Kepong, Sungai Besi, Cheras and counting. Un-confirmed news is that coverage area will be expanded to other major town areas in June 2008. Check out their website for a more detailed listing of coverage area.

Content: ZTE MF622 Modem, 2 USB Cable, CD, Warranty Card, User Guide and U Mobile Sim Card

Q: What happens if my area do not have signal?

Do not worry, U Mobile provides a 8 days money back guarantee plan. For any reason you are not happy with their service, bring the USB modem in good working condition back to U Mobile and get a FULL refund of your money.

ZTE MF622 Modem

Q: Yes! I want to sign up, show me how!

Come by any Fresh Gear outlets fill up a registration form, photo copy your NRIC and pay RM50 for activation and you can walk away IMMEDIATELY with a U Mobile USB HSDPA modem. Yes, you read it right. Unlike other competing brands, there is no up front access fee to be collected and no deposit required. Just a simple RM50. Individual can register up to a maximum of 3 lines under one name.

If you are a foreigner without a Malaysian’s NRIC, you will need to pay a deposit of RM1,000.

U Mobile SIM Card

Q: Sounds too good to be true, what is the catch?

Like all providers, the catch is that you maintain your access fee of RM78 per month for a minimum period of 24 months and you get to keep the U Mobile USB HSDPA modem. Otherwise, you will have to pay RM799 to purchase the USB modem due to early termination.

Q: Where to pay the monthly access fee?

Cash U Mobile Customer Service Centre
Lot G04, Ground Floor, East Wing
Berjaya Times Square,
No.1, Jalan Imbi,
55100 Kuala Lumpur
Cheque Cheque made payable to
U Mobile Services Sdn Bhd.
Credit Card Master & Visa only
By Mail Mail to:
U Mobile Services Sdn Bhd
Payment Services
Finance & Control Department
Lot 11.01, 11th Floor, East Wing
Berjaya Times Square
No 1 Jalan Imbi
55100 Kuala Lumpur.
Online Banking RHB Online (
Citibank Online (
Maybank.2U (

Why wait? Sign up now!

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Updates [20th October 2008]

U Mobile has discontinued thier SWU program with ZTE Modem. Instead, now they have a data service which cost RM58/month (Until Dec 2008 after which will be RM68/month) without any modem or contract period.