News: Surf with You – U Mobile Wireless Broadband Package

April 5, 2008


Surf with U; U mobile latest wireless high speed mobile Internet plan is catered largely to the masses who just cannot live without Internet. WiFi just does not cut it for these people, they need Internet access anywhere, and looking out for WiFi hot spot is not good enough. These road warriors needs alternative; U Mobile’s Surf with U.

The concept behind this new high speed mobile Internet access is simple. It does not have many complicated packages to choose from. Just one package; pay RM78 every month, get a **FREE USB HSDPA modem and enjoy up to 3.6Mbps unlimited Internet every month.

U Mobile packaging

Q: Does my area have U Mobile signal?

Currently U Mobile signal is very much concentrated within 700 locations in Klang Valley area like Subang, Petaling Jaya, Batu Caves, Klang, Shah Alam, Kepong, Sungai Besi, Cheras and counting. Un-confirmed news is that coverage area will be expanded to other major town areas in June 2008. Check out their website for a more detailed listing of coverage area.

Content: ZTE MF622 Modem, 2 USB Cable, CD, Warranty Card, User Guide and U Mobile Sim Card

Q: What happens if my area do not have signal?

Do not worry, U Mobile provides a 8 days money back guarantee plan. For any reason you are not happy with their service, bring the USB modem in good working condition back to U Mobile and get a FULL refund of your money.

ZTE MF622 Modem

Q: Yes! I want to sign up, show me how!

Come by any Fresh Gear outlets fill up a registration form, photo copy your NRIC and pay RM50 for activation and you can walk away IMMEDIATELY with a U Mobile USB HSDPA modem. Yes, you read it right. Unlike other competing brands, there is no up front access fee to be collected and no deposit required. Just a simple RM50. Individual can register up to a maximum of 3 lines under one name.

If you are a foreigner without a Malaysian’s NRIC, you will need to pay a deposit of RM1,000.

U Mobile SIM Card

Q: Sounds too good to be true, what is the catch?

Like all providers, the catch is that you maintain your access fee of RM78 per month for a minimum period of 24 months and you get to keep the U Mobile USB HSDPA modem. Otherwise, you will have to pay RM799 to purchase the USB modem due to early termination.

Q: Where to pay the monthly access fee?

Cash U Mobile Customer Service Centre
Lot G04, Ground Floor, East Wing
Berjaya Times Square,
No.1, Jalan Imbi,
55100 Kuala Lumpur
Cheque Cheque made payable to
U Mobile Services Sdn Bhd.
Credit Card Master & Visa only
By Mail Mail to:
U Mobile Services Sdn Bhd
Payment Services
Finance & Control Department
Lot 11.01, 11th Floor, East Wing
Berjaya Times Square
No 1 Jalan Imbi
55100 Kuala Lumpur.
Online Banking RHB Online (www.rhbbank.com.my)
Citibank Online (www.citibank.com.my)
Maybank.2U (www.maybank2u.com.my)

Why wait? Sign up now!

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Updates [20th October 2008]

U Mobile has discontinued thier SWU program with ZTE Modem. Instead, now they have a data service which cost RM58/month (Until Dec 2008 after which will be RM68/month) without any modem or contract period.



  1. […] But still, they’ve got an intriguing offer — unlimited mobile 3G for cheap! {via} […]

  2. can i know… what the condition for broadband package.. if customer want to terminated…

  3. nas,

    You will have to walk into either the customer service in Berjaya Times SQ or Sunway Pyramid to cancel. Depending on what service package you have previously subscribe, you MIGHT have to pay for the remainder balance of your monthly service contract (12 months).

  4. I am presently a subcriber of U-Surf Band services since June 08. The U-Surf band no is 018-2094610 The location of the usage is at Jalan Gerbang Ampang Hilir. Th strength of the signal is not that as expected. However, I continue the usage though sometimes needs to tolerate the lost of signal or interruption of the services.

    Nevertheless, on the 5th June 09, I have moved in to new area, Gita Baju , somewhere near the old serdang area where I could not find any U mobile signal to continue the usage of the network. I have called up last month before I move to the new place and your stuff were not sure whether the signal is good.

    Since I could not find any signal in the area, I would like to terminate the contract service with U mobile. There are two main reasons to support this action.

    1. Without sending the bill to me promptly but terminated my connection service before payment due date. So far, I received only three bills since I signed up the contract. I received the last bill on the 26th May 09 and the payment due date was 6th June 09. The service was interrupted on the 22nd May. I was very annoy about this kind of service attitude

    2. The main reason, I could not continue to use the service now due to your poor coverage in the area I moved in. It is not fair to me to continue the plan but unable to use the service.

    As since, I shall pay up the outstanding amount until 22 May 09. Kindly advice how should the modem be returned to your office.



  5. Chia,

    We are not the U Mobile customer service so there is basically nothing much I can do to help.

    You can however walk-in to the 2 customer service centre to make your claim/enquiries. One in Berjaya TImes Sq (Grd Floor) and another in Sunway Pyramid (Near the bowling centre).

  6. Your blog are quite good , keep working ^_^ .

  7. i need to know if u mobile have any new n more powerful modem for me to use… this modem is kinda slow…pls get back to me asap…

  8. i,m presently a u mobile brodband,,my pakej is unlimited rm68,,i,m using modem huawei e1762, the problem is,signalvery strenght but when i serve,,data donwload to slow after a few second surfing,,

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